We collect Personal Information in relation to your registration with and use of our Services. It also includes information you provide when you search for a product, create a product listing, upload photos, place an order on or via our Services, enter a competition, promotion or survey, submit a query, product likes or shares, and when you report a problem with our Services.
Personal Information of Minors and Children. Our services are not intended for use by individuals under the minimum age of 18, as detailed in our Terms and Conditions. By agreeing to our Terms and Conditions and using our Services, you agree that you are at least 18 years of age. If we learn that we have collected personal information from any individual under the age of 18, we will immediately delete that information from our database. If a parent or guardian becomes aware that their child under the age of 18 has provided Personal Information, please contact our Help page.
Technical Information/Information about your Visit. We will automatically collect information from you each time you visit and use our Services, whether as a registered user of Deadstock or as a non-registered user, including but not limited to: technical information from your browser and device, and information about your visit. Such technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, your login information, time zone setting, operating system and platform, and browser plug-in types and versions. Such information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), download errors, methods used to browse away from the page, as well as any of your contact information used to contact our Customer Service Department. Our App may also collect information about the precise location of your mobile device when using our Services if such location services are enabled and permission is granted. We may also use your IP address to derive your device’s general location.
Your browser may support a “Do Not Track” option that can be selected in your browser settings, which sends a signal to websites you visit informing them that you do not want certain information about your visit to be collected. At this time we do not respond to browser “Do Not Track” signals.
We may use the information we collect for the following purposes:
- To provide our Services, complete your transactions, and respond to your inquiries
- To operate, monitor, improve, maintain, customize, and analyze use of our Services
- To maintain the security and integrity of our Services
- To comply with law enforcement when deemed necessary
- To contact you with Deadstock newsletters, email and other updates, marketing and/or promotional materials, and other information that may be relevant or of interest to you
- As otherwise disclosed at the time of collection or use.
We may also combine the information we receive from you with information (including Personal Information), as well as combine your information with other Deadstock users’ information to provide you with a better experience, improve the quality and value of our Services, and analyze and understand how our Services are used.
If at any time you no longer wish to receive marketing communications from us, you may select “Unsubscribe” at the bottom of any marketing email you receive from us to no longer receive them moving forward.
We may share information collected from you with third parties when deemed necessary and as described in this section.
Profile Information. When registering or creating a user profile with our Services, any information you choose to share on your profile will be visible to other registered users of our Services. As such, please use your discretion when selecting what information you provide on your user profile.
With Consent. With your consent, or as otherwise disclosed at the time of data collection or sharing, we may share your information.
Service Providers. We may employ third-party companies and individuals to perform Service-related functions, including but not limited to: payment processing, service maintenance, database management, security and fraud detection, marketing, web or advertising analytics, improvement of our Services’ functions and features, as well as to assist us in analyzing how our Services are used.
Affiliates. We may share information with our third-party affiliates, including our subsidiaries who support our processing of Personal Information in order to provide our Services to you under this policy, who will handle the information with regard to their own respective privacy policies. If any of these parties should be using your information for direct marketing purposes, we will only transfer the information to them with your prior consent. Where required by law, we will notify you about your choice about this sharing of your information.
Aggregated and Unidentifiable Information. We may share aggregated or de-identified information that has been made unidentifiable without limitation. This includes but is not limited to the sharing of types of collected technical information as described above to the extent permitted by the law.
Compliance with Laws and Law Enforcement. Whenever necessary, we will cooperate with government and law enforcement officials, as well as private parties, to enforce and comply with applicable laws and regulations. We will disclose any information requested by government or law enforcement officials or by private parties as we, in our sole discretion, deem necessary in response to claims and legal process in order to protect the property, safety, and rights of Deadstock, a third party, the public, or any individual, as well as to prevent or stop any activity we consider to be, or may be, illegal, unethical, or harmful activity.
Business Transfers. We may, at our sole discretion, sell, transfer or otherwise share some or all of our assets, which may include your information, in relation to a potential or actual merger, acquisition, reorganization, or sale of some or all of our assets or in the event of bankruptcy.
Security of your Information
Deadstock uses appropriate security measures to protect against the loss, misuse or alteration of your Personal Information. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Services; any transmission is at your own risk as the transmission of information via the internet is not completely secure. To make sure your Internet browser is using the latest security features, we recommend that you download the most recent version of it. All information you provide to us is stored on our secure servers. All card numbers for payment transactions via Stripe are encrypted at rest with AES-256. Where you have chosen a password that enables access to certain parts of our Services, you are solely responsible for remembering and keeping this password confidential.
External Sites. Our Services may occasionally contain links which may direct you to external websites and applications (“sites”). We do not exercise control over such sites and our providing a link to them should not be seen as an endorsement, authorization, or representation of our affiliation with that third party. Likewise, we are not responsible for the privacy policies or the content of such sites. Please note these other sites follow different rules regarding the use or disclosure of the information you submit to them. We recommend you carefully read the privacy policies of these other sites you visit.
Our Services may also occasionally include integrated social media tools or “plug-ins”, for example, social networking tools offered by third parties. If you share Personal Information when using such tools or if you otherwise interact with these features when using our Services, those third-party companies may collect information about you which they may use and share in accordance with your account settings. These third-party companies and your use of their features are governed by their respective privacy policies and not ours. We recommend you carefully read the privacy policies of any third-party websites and apps that you create an account with or of which you use the features and tools.
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
Location Information. You can choose whether or not to allow the Services to collect and use real-time information about your device’s location through the device’s privacy setting. If you block the use of location information, some parts of the Services may then be inaccessible or not function properly
Promotion by the Company. If you do not want us to use your email address to promote our products or services, you can opt-out by selecting “Unsubscribe” at the bottom of any marketing email you receive from us to no longer receive them moving forward.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
How Long We Keep Your Information
For as long as you have an account with us, we will retain your personal information in order to meet our contractual obligations to you. Where permitted by law, we may keep your information for six years after termination of your account in order to identify any issues and/or to resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us improve our Services, from which you cannot be identified. Local jurisdiction legal retention obligations remain unaffected.
Accessing and Correcting Your Personal Information
You have the right under certain circumstances:
- to be provided with a copy of your personal information held by us
- to request the amending or deletion of your personal information held by us
- to request that we restrict the processing of your personal information
- to object to the further processing of your personal information, such as your right to object to marketing communications
- to request a copy of your personal information be provided to you in a structured and legible format to transmit them to a third party, if necessary
- to provide instructions about your data after death
- your right to withdraw consent:
You can review and change your Personal Information by contacting us on our Help page to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact our Help page.
Rights of EU Residents
If you are a resident of the European Union, you have certain rights pursuant to the European Union General Data Protection Regulation. These rights are described below. If you wish to exercise any of your rights, you may contact us through our Help page, and we will respond within a reasonable period of time.
- Right to Rectification. You have the right to have us correct any inaccuracies about your personal data that we have in our records. You are able to do this through the online platform or service at any time by going into your account settings, or contacting us through our Help page.
- Right to Erasure. In some limited circumstances, you have the right to obtain from us the erasure of your Personal Information. Where your Personal Information must be maintained by us for legal compliance purposes, we will not be able to delete the information. To request the deletion of your Personal Information, please contact us through our Help Page.
- Restriction on Processing. If you believe that the data we are processing about you is inaccurate or is otherwise obtained in an unlawful fashion, you have the right to request that we suspend the use of your Personal Information.
- Portability. You are able to obtain a copy of any of your Personal Information that you provide to us by contacting us through our Help page.
- Right to Withdraw Consent. Where the use of your Personal Information is based upon consent, you have the right to revoke that consent at any time. If you wish to revoke your consent, please contact us through our Help page.